Project
Automatically categorize consumer complaint data
Help a financial services company process and categorize thousands of consumer complaints automatically so that they can be forwarded to the division responsible for that complaint. You’ll achieve this by using Alteryx Intelligence Suite’s Computer Vision and Text Mining tools.
Alteryx Intelligence Suite 90 Minutes 1.5 CPE/CPD Credits
Project Steps Involved
1. Securibank’s lackluster customer support
2. Read Securibank’s complaint data
3. Make Securibank’s complaint data machine readable
4. Combine data streams
5. Categorize complaints
6. Visualize categories
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